Terms & Conditions

Terms and Conditions: Please take a minute to see what you're agreeing to.

By using Thekhilonastore.com or any of the sites we operate, you're agreeing to abide by the Terms & Conditions of use while accessing Thekhilonastore.com.

USER AGREEMENT - Welcome to the Thekhilonastore.com Website! PLEASE READ THESE TERMS OF CAREFULLY. THESE TERMS OF USE, AS MODIFIED OR AMENDED FROM TIME TO TIME, ARE A BINDING CONTRACT BETWEEN Thekhilonastore.com AND YOU ("you” or “End User”). IF YOU VISIT, USE, OR SHOP AT THE WEBSITES OPERATED BY Thekhilonastore.com and sub domains of Thekhilonastore and any future site operated by Thekhilonastore, herein referred to collectively as the "Sites"), Thekhilonastore reserves the right to make any changes to our Terms of Use and/or our Privacy Policy (which is incorporated herein by reference) as we reckon necessary or desirable without prior notification to you. We suggest to you, therefore, that you re-read this important notice containing our Terms of Use and Privacy Policy from time to time.

MINIMUM AGE CONSTRICTION - By making an on-line purchase you accept these terms and conditions and acknowledge that you are over eighteen (18) years of age, and/or are entering into a legal contract with us. Should we suffer any loss or damage, as a result of a transaction entered into by a minor, we reserve the right to take legal action and seek compensation for such losses from the parents or guardians of the minor who caused the order to be placed.

TERMINATION OF SERVICES OR SUPPLIES - We endeavor to provide an encouraging experience for all users and members. Accordingly, we reserve the right to change, alter, remove or add functionality to the website(s) at any time. We do not guarantee that you will be able to access the website in the same way or with the same equipment or software you used prior to the change. We may stop (temporarily or permanently) providing access to the website to you, or to visitors or members generally, at our discretion and without prior notice to you. We will not be liable to you or any third party for doing so.

MODIFICATIONS TO TERMS AND WEBSITE(S) - You agree that from time to time we may, at our sole discretion, modify, add or remove any or all parts of these Terms and the Privacy Policy. Such modifications will be effective immediately upon posting of the modified Terms to the Sites

INFORMATION PUBLISHED ON THIS WEBSITE - Information about products (i.e. goods and services) on the website is based on material provided by suppliers and product manufacturers. You understand and agree that we cannot be held responsible for inaccuracies or errors caused by incorrect information supplied to us or by manufacturers or suppliers changing product specifications without notice to us.

DISCLAIMER AND LIABILITY OF LIMITATION - END USER EXPRESSLY AGREES THAT USE OF THIS SITE AND THE MICROSITES IS AT END USER'S SOLE RISK. NEITHER THEKHILONASTORE, ITS AFFILIATES NOR ANY OF THEIR RESPECTIVE EMPLOYEES, AGENTS, THIRD PARTY CONTENT PROVIDERS OR LICENSORS WARRANT THAT USE OF THE SITE WILL BE UNINTERRUPTED OR ERROR FREE; NOR DO THEY MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF THIS SITE, OR THE ACCURACY, RELIABILITY OR CONTENT OF ANY INFORMATION, SERVICE OR MERCHANDISE PROVIDED THROUGH THIS SITE OR THE MICROSITES.THIS WEBSITE AND THE MICROSITES ARE MADE ACCESSIBLE ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OTHER THAN THOSE WARRANTIES WHICH ARE IMPLIED BY AND INCAPABLE OF EXCLUSION, RESTRICTION OR MODIFICATION UNDER THE LAWS APPLICABLE TO THIS AGREEMENT.

THIS DISCLAIMER OF LIABILITY APPLIES TO ANY DAMAGES OR INJURY CAUSED BY ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, COMMUNICATION LINE FAILURE, THEFT OR DESTRUCTION OR UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF RECORD, WHETHER FOR BREACH OF CONTRACT, TORTIOUS BEHAVIOR, NEGLIGENCE, OR UNDER ANY OTHER CAUSE OF ACTION. END USER SPECIFICALLY ACKNOWLEDGES THAT THEKHILONASTORE IS NOT LIABLE FOR THE DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF OTHER USERS OR THIRD-PARTIES AND THAT THE RISK OF INJURY FROM THE FOREGOING RESTS ENTIRELY WITH END USER.

IN NO EVENT SHALL THEKHILONASTORE, OR ANY PERSON OR ENTITY INVOLVED IN CREATING, PRODUCING OR DISTRIBUTING THIS SITE OR THE CONTENTS HEREOF, INCLUDING THE MICROSITES AND ANY SOFTWARE, BE LIABLE FOR ANY DAMAGES, INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING OUT OF THE USE OF OR INABILITY TO USE THIS SITE. END USER HEREBY ACKNOWLEDGES THAT THE PROVISIONS OF THIS SECTION SHALL APPLY TO ALL CONTENT ON THIS SITE AND THE MICROSITES.IN ADDITION TO THE TERMS SET FORTH ABOVE, NEITHER THEKHILONASTORE, NOR ITS AFFILIATES, INFORMATION PROVIDERS OR CONTENT PARTNERS SHALL BE LIABLE REGARDLESS OF THE CAUSE OR DURATION, FOR ANY ERRORS, INACCURACIES, OMISSIONS, OR OTHER DEFECTS IN, OR UNTIMELINESS OR UNAUTHENTICITY OF, THE INFORMATION CONTAINED WITHIN THIS SITE OR ANY OF THE MICROSITES, OR FOR ANY DELAY OR INTERRUPTION IN THE TRANSMISSION THEREOF TO THE END USER, OR FOR ANY CLAIMS OR LOSSES ARISING THEREFROM OR OCCASIONED THEREBY. NONE OF THE FOREGOING PARTIES SHALL BE LIABLE FOR ANY THIRD-PARTY CLAIMS OR LOSSES OF ANY NATURE, INCLUDING WITHOUT LIMITATION LOST PROFITS, PUNITIVE OR CONSEQUENTIAL DAMAGES.

THEKHILONASTORE IS NOT RESPONSIBLE FOR ANY CONTENT THAT A USER, SUBSCRIBER, OR AN UNAUTHORIZED USER MAY POST ON THIS SITE OR ANY OF THE MICROSITES. ANY CONTENT THAT IS POSTED OR UPLOADED THAT IS OR MAY BE DEEMED UNSUITABLE CAN AND MAY BE TAKEN DOWN BY THEKHILONASTORE. MOREOVER, THEKHILONASTORE RESERVES THE RIGHT TO EDIT, CHANGE, ALTER, DELETE AND PROHIBIT ANY AND ALL CONTENT THAT IT, THEKHILONASTORE DEEMS UNSUITABLE.

END USER PROHIBITED DEMEANOR - You agree not to post to the Sites any content or any other materials whatsoever that is or could appear to be

(a) Untrue, misleading, harmful, threatening, abusive, harassing, anguish, defamatory, vulgar, obscene, libelous, invasive to another person's privacy or protected data, hateful, or racially, ethnically or otherwise objectionable.

(b) Violating or alleged to be violating upon a third party's intellectual property rights, including any patent, trademark, trade secret, copyright, right of publicity, or other proprietary rights of any party, including, without limitation, any Content that is the subject of any third party claim of infringement.

(c) Of a type that you do not have a right to transmit under any law or under contractual or fiduciary relationships, such as inside information and proprietary and confidential information.

(d) Unsolicited, undisclosed or unauthorized advertising.

(e) Software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment.

(f) Data or information obtained through access that was not authorized by the owner of the data or information, or with respect to which such posting would constitute unauthorized use or in violation of any applicable local, state, national or international law, regulation, or statute (including export laws).

You agree not to do, or attempt to do, any of the following, subject to applicable law

(a) Alter information on or obtained from the Sites. Tamper with postings, registration information, profiles, submissions or Content of other users.

(b) Use any robot, spider, scraper or other automated means or interface not provided by us to access the Sites or extract data or gather or use information, such as email addresses, available from the Sites or transmit any unsolicited advertising, "junk mail," "spam," or "chain letters".

(c) Frame any part of the Sites, or link to the Sites or otherwise make it look like you have a relationship to us or that we have endorsed you or your Content for any purpose except as expressly permitted in writing by Thekhilonastore.

(d) Impersonate or misrepresent your affiliation with any person or entity.

(e) Bypass or circumvent measures employed to prevent or limit access to any area, content or code of the Sites (except as otherwise expressly permitted by law).

(f) Take any action which might impose a significant burden determined by us on the Site's infrastructure or performance, or send to or otherwise impact us or the Site with harmful, illegal, deceptive or disruptive code such as a virus, "spyware," "adware" or other code that could adversely impact the Sites or any recipient.

ORDERS PLACED BY YOU - Products displayed on the website do not constitute an offer to sell. It is an invitation to treat only. Orders placed by you are offers to purchase particular product under the terms and conditions in this agreement at the price specified (which includes delivery and other charges as applicable).

We reserve the right to accept or reject your offer for any reason including, but not limited to, the unavailability of any product, an error in the price or product description, or an error in your order. In the event that we cancel your order, we will provide a full refund of any payment received. You may cancel your order only if we have not started processing it. A cancellation and re-stocking fee of 10% applies. Please contact us through the help desk.

PRICE OF THE PRODUCTS - The prices of products, delivery and other charges shown are Indian Rupees, however can change the currency type depending on the mode of payment he/she chooses. Prices are current at time of display but are subject to change and availability.

PAYMENT OPTIONS - All payments must be received in full prior to dispatch. Please read the Payment section of the website for payment options. If your payment is not received or declined by your bank or credit card issuer, we cannot hold product against your order.

DELIVERY OF PRODUCTS - Subject to this agreement, we will supply to you the products shown on your order confirmation. You understand that we will use our best endeavors to meet stated timeframes for dispatch and delivery, however many factors can affect these timeframes and we cannot guarantee that they will always be met. We do not allow personal pick up.

CREDIT CARD DETAILS - You agree, understand and confirm that the credit card details provided by you for availing of services on Thekhilonastore will be correct and accurate and you shall not use the credit card which is not lawfully owned by you, i.e. in a credit card transaction, you must use your own credit card. You further agree and undertake to provide the correct and valid credit card details to Thekhilonastore. Further, the said information will not be utilized and shared by Thekhilonastore with any of the third parties unless required for fraud verifications or by law, regulation or court order. Thekhilonastore will not be liable for any credit card fraud. The liability for use of a card fraudulently will be on you and the onus to 'prove otherwise' shall be exclusively on you.

FRAUDENT / DECLINED TRANSACTIONS - Thekhilonastore reserves the right to recover the cost of goods, collection charges and lawyers’ fees from persons using the site fraudulently. Thekhilonastore reserves the right to initiate legal proceedings against such persons for fraudulent use of the site and any other unlawful acts or acts or omissions in breach of these terms and conditions.

RISK AND TITLESHIP OF PRODUCTS - We retain ownership of goods until payment is received in full. Risk in goods, such as loss or damage, passes to you upon delivery.

PRODUCT RETURNS - Your satisfaction is our number one priority however, please choose carefully as we do not refund or exchange simply because you changed your mind or the product was not what you expected. However, if you wish to return products in their original packaging and in saleable condition we will provide you with a store credit for the purchase price less delivery fee. A restocking fee of 10% will apply. Please contact us via the help desk/website to obtain a Return Authorization Number as no returns can be accepted without one. We will provide you with a store credit only when we receive the returned product. Return postage is at your expense.

PRODUCT SPECIFICATIONS AND FEATURES - We will make our best efforts to accurately describe the features of the product and to detail the specifications of the products being offered at the website. However, we will not be responsible for typos, accidental misrepresentation of the information, or occasional misunderstanding or miscommunication of the information from the manufacturer to the distributor and finally to Thekhilonastore.

STATUARY CONDITIONS & WARANTY / REFUND POLICY - Under the statutory warranty: We will refund, repair or replace if the product you receive - doesn't match the sample or description, doesn't do what it is supposed to do or is not of merchantable quality eg. Defective or dead-on-arrival. Where a refund, repair or replacement is approved under the terms of this warranty, we will pay for, or reimburse you for, any shipping costs to return the original product to us.

Warranty applies to the original product. Replacement product has the same warranty as the original. You must retain your proof of purchase for any manufacturer warranty claims. We reserve the right to charge you, at our current hourly rate, for the cost of examining the good if our examination reveals that there has not been a breach of statutory conditions or warranties i.e. the good is not dead on arrival, not defective or faulty, or if it does match the sample or description.

Refunds will be issued by direct deposit or cheque at our discretion, depending on mode of your payment to us. In order to obtain these remedies:

You must notify us within a reasonable time after you become aware that you wish to make a claim for a breach of condition or warranty, generally within 14 days after you have received the product. Please contact us via the help desk. Once contacted we will advise you of the best way to return any products. We may not accept products returned without a Return Authorization Number. In some circumstances, we may refund, replace or repair goods that you find have a defect or fault when you have owned or used it for some time but displays a manufacturing defect or fault within a reasonable time during which it should not have developed that defect or fault. Please contact us via the help desk. A "reasonable time" is the amount of time that is reasonable to expect, given the cost and quality of the item. Incorrect or defective goods must be returned to us in the condition received with all original packaging. Replacement of good or refund and reimbursement of freight costs will not be made until the original good is received by us and your claim verified.

We aim to process refunds and replacements within 30 days of receipt by us of the original product. We do not refund, repair or replace where in our reasonable opinion the product becomes un-merchantable due to fair wear and tear, misuse, failure to use in accordance with manufacturer's instructions, using it in an abnormal way or failure to take reasonable care. Products damaged in transit must be reported to us within 24 hours of receipt so that we may make a claim under transit insurance, failing which Thekhilonastore would not be responsible for any discrepancies further. Goods that develop a defect after first use may be covered by manufacturer warranty. You may wish to contact the manufacturer regarding returns and repairs.

LINKS WITH MERCHANTS - These Sites contain advertisements, offers, or other links to other websites and resources of third parties that we do not control. That information, as well as advertisements, may or may not be or remain wholly accurate. You acknowledge and agree that Thekhilonastore is not responsible or liable for the availability or accuracy of such sites or resources or the content, advertising, or products or services on or available from such sites or resources. The inclusion of any link on the Sites does not imply that we endorse the linked site. You use the links at your own risk. Thekhilonastore's Privacy Policy is applicable only when you are on our Sites. Your correspondence or business dealings with, or participation in promotions of, third party merchants or advertisers that are found on or through the Sites or which provide links on the Sites, including, for example, "click to buy" and other similar programs, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such merchant or advertiser. You waive any claim against Thekhilonastore and agree to hold Thekhilonastore harmless from any loss or damage of any kind incurred as the result of any such dealings or as the result of the presence of such merchants or advertisers on the Sites.

JURISDICTION AND LAW - This Terms & Conditions shall be construed in accordance with the applicable laws of India. The Courts at Bangalore shall have exclusive jurisdiction in any proceedings arising out of this agreement. The arbitration shall be held in Bangalore. The High Court of judicature at Bangalore alone shall have the jurisdiction and the Laws of India shall apply.

FEEDBACKS & REVIEW SUBMISSIONS ON THE WEBSITE - All reviews, comments, feedback, suggestions, ideas, and other submissions disclosed, submitted or offered to Thekhilonastore on or by this site or otherwise disclosed, submitted or offered in connection with your use of this site (collectively, the "Comments") shall be and remain Thekhilonastore property. Such disclosure, submission or offer of any Comments shall constitute an assignment to Thekhilonastore of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, Thekhilonastore owns exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise of any Comments. Thekhilonastore will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Thekhilonastore is and shall be under no obligation to maintain any Comments in confidence to pay you any compensation for any Comments or to respond to any Comments. You agree that any Comments submitted by you to the site will not violate this policy or any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to the site will be or contain libellous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam".

Thekhilonastore does not regularly review posted Comments, but does reserve the right to monitor and edit or remove any Comments submitted to the site. You grant Thekhilonastore the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Comments you submit. You are and shall remain solely responsible for the content of any Comments you make and you agree to indemnify Thekhilonastore and its affiliates for all claims resulting from any Comments you submit. Thekhilonastore and its affiliates take no responsibility and assume no liability for any Comments submitted by you or any third party.

INDEMNIFICATION - As a condition of your access to and use of the Sites, you agree to hold Thekhilonastore, and its subsidiaries, affiliates, officers, directors, employees, agents, attorneys, and suppliers, and each of their respective successors and assigns, harmless from, and indemnify them for, all damages, costs, expenses and other liabilities, including but not limited to attorneys' fees and expenses, relating to any claim arising out of or related to your access to and use of the Sites and the content therein your violation of these Terms (including terms incorporated into them, e.g., the Privacy Policy and Supplemental Terms), and any applicable law or the rights of another person or party any dispute you have or claim to have with one or more users of the Sites. Thekhilonastore’s resolution of any dispute you have or claim to have with one or more users of the Sites. Your improper authorization for Thekhilonastore to collect, use or disclose any data or Content provided by you and any disclosures made with your permission (including, without limitation, your consent that Thekhilonastore disclose your personal information and other information collected as set forth in our Privacy Policy). Furthermore, you fully understand and agree that Thekhilonastore will have the right but not the obligation to resolve disputes between users relating to the Sites and Thekhilonastore 's resolution of a particular dispute does not a create an obligation to resolve any other dispute and Thekhilonastore 's resolution of a dispute will be final with respect to the Sites.

COPYRIGHT & TRADEMARKS - Thekhilonastore and its suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials, which appear on this site. Access to this site does not confer and shall not be considered as conferring upon anyone any license under any of Thekhilonastore or any third party's intellectual property rights. All rights, including copyright, in this website are owned by or licensed to Thekhilonastore. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Thekhilonastore You may not modify, distribute or re-post anything on this website for any purpose.

The Thekhilonastore names and logos and all related product and service names, design marks and slogans are the trademarks or service marks of Thekhilonastore. All other marks are the property of their respective companies. No trademark or service mark license is granted in connection with the materials contained on this site. Access to this site does not authorize anyone to use any name, logo or mark in any manner.

References on this site to any names, marks, products or services of third parties or hypertext links to third party sites or information are provided solely as a convenience to you and do not in any way constitute or imply Thekhilonastore endorsement, sponsorship or recommendation of the third party, information, product or service.

Thekhilonastore is not responsible for the content of any third party sites and does not make any representations regarding the content or accuracy of material on such sites. All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this site (collectively, the "Contents") are intended solely for personal, non-commercial use. You may not reproduce publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the site or any related software. All software used on this site is he property of Thekhilonastore or its suppliers and protected by Indian and international copyright laws. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the Contents on this site is strictly prohibited. The compilation of all Contents on this site is the exclusive property of Thekhilonastore and is also protected by Indian and international copyright laws.

CUSTOMER SUPPORT - You may contact Thekhilonastore Member Services by sending an email to FEEDBACK. We may provide you with customer support from time to time, at our sole discretion; provided that you have created an Account and that you submit your customer support inquiries using such Account.

CONTACT DETAILS - If you have any questions to ask, any doubts to clarify, any complaints to make, do contact us via phone or email.